Customize / Edit a Jackrabbit Email Template

See a short video (1:16) tutorial on Email Templates

An email template contains basic information and formatting so that it can be re-used and edited whenever needed. Jackrabbit offers a comprehensive list of typically-used templates, each with full-color graphics and standard wording.  Any of these templates can be edited and customized from Tools > Edit Email Templates.

Many of the templates have placeholder images for your business logo. You can easily delete the placeholder and replace with your company logo.

Some of the information in the templates is sample content. Make sure you change all of the dates, times, locations, etc. in a template before you send it.

We have designed many GENERAL templates as well as INDUSTRY-SPECIFIC templates that have industry-specific content and images:

  • 100's: General templates for any industry
  • 200's: DANCE templates
  • 300's: GYMNASTICS templates
  • 400's: SWIM related templates
  • 500's: CHEER related templates


Customize or Edit an Email Template

  1. Point to Tools (menu) > Edit Email Templates. Alternately, go to the Families (menu) > All Families > Email/Text Families.
  2. Click the name of the template on the List Templates page, you'd like to customize. (You can see what any template looks like by clicking the eye icon.)
  3. Make any changes (such as adding your logo, changing dates, etc.).
  4. Click Save Changes.

Type in part of the Email Template name in the search box under the Name column to find the template you want quickly!

Add a Link to your Parent Portal in the Email Template

  1. Create a link to your Parent Portal:
    • Use this URL:  https://app.jackrabbitclass.com/jr3.0/ParentPortal/Login?orgID=XXXXXX
    • Replace XXXXXX with YOUR Jackrabbit Org ID# (Tools menu > My Account > Your Org ID)
  2. Highlight the text that you want to convert to a link in the email template.
  3. Click the Insert/Edit Link button in the email editor toolbar.
  4. Add the Parent Portal link, you created in step 1 to the URL field and click OK. This will change the text to a link.

Add your Organization's Logo in the Email Template

  1. Point to Tools (menu) > Edit Email Templates. Alternately, go to the Families (menu) > All Families > Email/Text Families.
  2. Locate and click the email template you would like to update.
  3. Place your cursor exactly where you want your logo to show in your email.
  4. Select one of these options to add the logo file to the email template:

    Use the Insert Image button under Jackrabbit files
    1. Click the Insert Image button.
    2. Upload a logo file in the top section of the Insert Image window. The logo will display under Select files, click the file and you will see a check mark.
    3. Click the Insert 1 Image (button). The logo will be inserted into the email.
    4. Highlight the image to resize it when needed.
    Use the Insert/edit image button in the email editor

    Your logo image must be located somewhere on the internet so you can copy the URL link location to use this option.

    1. Click Insert/edit image button.
    2. Enter a URL into the Source field, add description and dimensions as needed.
    3. Click OK. The logo image can be sized once you have placed it into the Message area.

  5. Click Save Changes when you are done editing the email template.


It is also possible to edit an email template immediately prior to sending it by selecting the template from the list of drop-down choices in the Email editor and making changes to the body of the template prior to sending.  Note: This type of temporary edit is not saved to the template for future use and is only sent to the recipients selected.

Example

Your school is closing on a Tuesday due to inclement weather, and you need to notify families of students enrolled in Tuesday classes. In Families > Email/Text Families, choose the 113 Weather Closing template and select only Tuesday classes. Update the day and date of the closing within the message.

By editing the template here, the email recipients receive the edited information but the information is not saved to the template for future use.

-->